Legacy Reincarnated (continued)

When I started dispatching at Tony's Legacy, they were trying out a dispatching program called FASTTRAK on a pair of networked computers. At first, it seemed usable, despite annoying little quirks such as required fields in the call-entry form that wre irrelevant for our purposes, but soon it began to hang up for minutes at a time whenever we'd enter more than one or two calls in a row! The author himself couldn't figure it out, so he blamed our hardware. The computers are pentium-class and run everything else without delay. Fast Eddie, the author, had designed his program for the sedate pace of a small limo company, and failed to include any flexibility FASTTRAK had an archiving feature to store everything before a certain date separately. Unfortunately, it refused to RETRIEVE that stored data again. Since it was obvious that FASTTRAK wasn't worth paying $1100 (or $5.00) for, I proceeded to write an alternative in MS ACCESS. I named it RD4. (RD=RAT DISPATCH). Legacy has been using it ever since, and it's much faster and friendlier. I continued to add new features and improve the bullet-proofing and user-friendliness of the interface

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