ZONES

IT MAY SEEM REASONABLE TO BELIEVE THAT THE MORE ZONES WITH WHICH YOU
DIVIDE YOUR SERVICE AREA, THE CLOSER YOU GET YOUR CABS TO THE CALLS.

if you have enough cabs on the street so that all or most of the zones have cabs logged or
working, and if the zones are configured so that there is a reasonably equal call frequency
in each, then this may be the case.

If not, then the excessive zones not only do not get cabs nearer calls, especially the more outlying
areas, but add a great deal of time overhead in the dispatching process. it also adds to the
driver frustration level.

A carefully designed zone configuration would result in faster, more efficient coverage of all calls, smoother dispatching, and less wasted airtime.